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Product news · Phonak

Phonak Eon — what was announced, and what it means for you

A new Phonak platform with a new chip and updated speech-in-noise processing. Here is the manufacturer’s description, and where we stand.

What was announced

Phonak announced Eon on 24 August 2026. There is no official written date for Turkey, but the distributor information reaching our centre points to Germany in October 2026, distribution to authorised audiologists in Turkey after the Istanbul launch in November 2026, and general availability around December 2026. This is planning information, not a manufacturer announcement, and it may change.

What the manufacturer says it does

The points below are the manufacturer’s own description. They have not been measured by us, and real-world benefit depends on your hearing, your ear and how the device is fitted.

Key specifications (manufacturer’s statement)

Styles and models: Audéo Eon Sphere and Audéo Eon R (mild to severe loss), CROS Eon R (single-sided loss).

These figures are the manufacturer’s own statements and have not been verified by an independent laboratory. Comparative claims against other brands, rankings and scores are deliberately not published here.

What it means in practice

A new platform does not change the basics. A device only performs as well as its fitting: the setting has to be matched to your hearing and checked in your own ear. In our centre that check is done with real-ear measurement on an Interacoustics Callisto system. If your current device works well for you, a new launch on its own is not a reason to replace it.

Our relationship with Phonak

We are not a Phonak dealer. For Phonak devices we carry out cleaning, parts, user training and follow-up in the centre; software adjustment depends on access to the manufacturer’s fitting software, which we check before promising anything. Warranty runs through the authorised channel you bought from.

Before you come: our centre does not perform diagnostic hearing tests, ENT examinations, medical reports or prescriptions — those are done at state and university hospitals. We do not offer pre-employment hearing tests. If you have a report, bring it; the fitting starts from there.

The Turkish version of this page, with more detail, is here. For all brands we work with, see Brands. The other platforms announced in 2026 are compared side by side on our New hearing aid platforms 2026 page.

Questions about a Phonak device?

Call or write on WhatsApp. Service in English is available by appointment.

Frequently asked questions

Is Phonak Eon available in Turkey?

Phonak announced Eon on 24 August 2026. There is no official written date for Turkey, but the distributor information reaching our centre points to Germany in October 2026, distribution to authorised audiologists in Turkey after the Istanbul launch in November 2026, and general availability around December 2026. This is planning information, not a manufacturer announcement, and it may change. We update this page when the manufacturer announces Turkish availability.

Can you fit or service it?

We are not a Phonak dealer. For Phonak devices we carry out cleaning, parts, user training and follow-up in the centre; software adjustment depends on access to the manufacturer’s fitting software, which we check before promising anything. Warranty runs through the authorised channel you bought from.

Do you perform the hearing test?

No. Diagnostic audiometry, ENT examination, medical reports and prescriptions are carried out at state and university hospitals. The measurement we perform in the centre is for fitting a device, not for diagnosis.

Sources

Published 21 September 2026. Reviewed by Mehmet Ali Onbaşıoğlu, Audiologist.