We repair hearing aids in our own workshop, on site. That applies to all brands, and it applies whether the device was bought from us, from another centre in Turkey, or in another country.
Before you come — three checks worth two minutes
- The wax filter. A blocked filter is the single most common cause of a device that has “stopped working”. It is a consumable part and is meant to be replaced regularly.
- The battery or charge. With disposable batteries, a fresh one settles the question immediately. With rechargeable devices, check that the charger contacts are clean and the device is seated properly.
- Moisture. After a humid day or a workout, a device can behave oddly and recover once dried. If this keeps happening, tell us — it points to something we can address.
If none of that helps, bring it in.
What we handle
- No sound, weak sound, intermittent sound
- Whistling and feedback
- A device that no longer holds a charge — rechargeable battery replacement in our workshop
- Broken or hardened tubing, receivers, domes and filters
- Cleaning and servicing after moisture or wax ingress
- Reprogramming — including devices from brands we do not represent, as an independent audiologist service
How long it takes
Most repairs are completed in our workshop in about a week. Small jobs — filters, domes, tubing, cleaning — are usually done the same day while you wait. If a device has to go back to the manufacturer, we will tell you that at the outset rather than after two weeks of silence.
A note on manufacturer warranty. If your device is still under manufacturer warranty, opening it outside the authorised channel can affect that warranty. We are an authorised dealer in Turkey for Signia and ReSound only. For other brands we will tell you plainly whether a workshop repair or the manufacturer route is the sensible option in your case.
Batteries and consumables
We stock standard hearing aid batteries in sizes 10, 312, 13 and 675, along with filters, domes and tubing. Colour coding is standardised across brands, so if you are unsure of your size, the sticker colour on the packet identifies it.
Visits are by appointment
Call or message before you come so a time can be set aside. If you would like to be seen in English, Arabic or Russian, please say which language when you book. Bring the charger too if the device is rechargeable.
Frequently asked questions
Can you repair a hearing aid bought outside Turkey?
In most cases yes. The workshop handles all brands. Bring the device and, if you have them, the charger and any paperwork.
My rechargeable device no longer lasts a full day. Is that a fault?
Usually not a fault — rechargeable cells lose capacity over years of use. Replacement of the internal battery is done in our workshop.
Do you charge for a repair assessment?
Looking at the device and telling you what is wrong does not carry a separate charge. The cost of an actual repair is given to you in writing before any work begins.
Will a repair here void my warranty?
It can, depending on the brand and on where the warranty sits. We are an authorised dealer for Signia and ReSound in Turkey; for other brands we will advise you honestly on whether the manufacturer route is better in your case.